FOLLEA WIG & HAIR TOPPER RETURN & EXCHANGE POLICY

RETURNS:  Returns will be accepted within 7 days from the delivery date with a restocking fee of 5% provided that the goods are not altered. (The restocking fee will be waived if you make an exchange, resulting in keeping your final order, with responsiblility only for the shipping costs that have incurred. 

Returned items may not be altered in any way:
 • NO cutting of the lace front
 • Inclusion of ALL tags originally affixed to the piece
• Returned in its original, unused, perfect and sellable condition
 • Returned in its original packaging and FOLLEA box

​Follea shall be the sole arbitrator to determine if the piece has been altered in any way from its original condition and if it’s returnable.

If you choose to return your Follea we highly recommend insuring the product for the full value as TWE will NOT assume financial responsibility for returned items that are lost, stolen or damaged.  If the conditions are met, TWE will refund you the full amount of the returned item minus the 5% restocking fee, unless exchanging for a Final purchase. Refund may take 5-7 business days from day of receipt. 

EXCHANGES