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FOLLEA WIG & HAIR TOPPER RETURN & EXCHANGE POLICYRETURNS: Returns will be accepted within 7 days from the delivery date with a restocking fee of 5% provided that the goods are not altered. (The restocking fee will be waived if you make an exchange, resulting in keeping your final order, with responsiblility only for the shipping costs that have incurred. EXCHANGES To process an exchange, you must speak with a customer care representative so we may best assist you in selected the best Daniel Alain piece for exchange. Please call 916-804-1337 or email orders@thewigemporium.com for assistance. Due to the Corona Virus all packages shipped through FedEx are not able to provide the "Signature Required" option so at this time they will leave your packages at your front door. If you feel uncomfortable with this risk then another option is to have your shipping address on your order be to the address of the nearest FedEx store c/o your name and you pick it up from them. *If you will be at your residence I suggest you place a note on your door asking delivery person to ring the door & knock several times before leaving. |
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